Replacement & Refund Policy

We want you to love every box.

Damaged Items

If items arrive damaged, contact us within 14 days with photos. We'll send replacements at no charge.

If your box is missing items, let us know within 14 days. We'll ship the missing items or provide store credit.

We don't offer refunds for shipped boxes. If we can't deliver to your address, we'll issue a full refund.

Cancel anytime through the Customer Portal. You'll receive all boxes through the end of your billing period.